How to create a service area map

When to use this

Use this workflow to review manually defined operating areas; it does not calculate drive times, routes or schedules.

Step-by-step workflow

1. Start with an example or your data

   Try the synthetic service-area template, or import coordinate-ready CSV or Excel rows.

2. Draw coverage zones

   Create polygon or circle areas for branches, teams or operating regions.

3. Review coverage

   Choose the point and zone layers in Analytics to see assigned, unassigned and multi-zone records.

4. Inspect locations

   Use Records to search sites, filter status fields and focus a location on the map.

5. Export the result

   Download a visual map, membership table, metrics or KML/GeoJSON zone geometry.

Supported formats and inputs

• CSV, XLSX or XLS location data with latitude and longitude.
• KML or KMZ for existing coverage boundaries.
• Synthetic service-area project template for learning the workflow.

Tips and common mistakes

• Use overlaps deliberately when two teams share coverage.
• Check unassigned locations before treating the coverage plan as complete.
• Starter boundaries are realistic-looking synthetic examples, not official municipal or service limits.
• Keep route and travel-time decisions in a dedicated routing tool.

Export and results

Export metrics or membership for operations review, visual PNG/PDF for communication, and KML/GeoJSON when another mapping tool needs the boundaries.

FAQ

Related workflows